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Terms of Service

Last updated: November 20, 2024

1. Agreement

These Terms of Service ("Terms") govern your use of giowtify.com and the Glowtify platform (the "Service") operated by Glowtify Inc. ("the Company," "we," "us," or "our") (1250 Rene-Levesque Boulevard West, Suite 2200, Montreal, QC H3B 2S2, Canada). By creating an account or using the Service in any way, you accept these Terms. Nothing in these Terms limits your statutory rights under the laws of your country or province of residence.

The Service is an AI marketing automation tool designed for trade and home-service businesses. It generates social media content, email campaigns, and publishing schedules on your behalf using the information you provide about your business, trade type, and location.

2. Use of the Service

  • You must be of legal age in your jurisdiction, or have parental or guardian consent, to create an account.
  • You agree not to use the Service unlawfully, to interfere with its operation, or to attempt unauthorised access to any system or account.
  • You may not scrape, reverse-engineer, or copy the Service except as expressly permitted by mandatory law.
  • You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
  • You may connect your social media and email accounts to the Service. By doing so, you authorise the Company to access, draft, and publish content to those accounts on your instruction. You are responsible for ensuring that your use of those connected platforms complies with their respective terms of service.

3. Intellectual Property

The Service, including its software, AI models, design, and underlying technology, is owned by the Company or its licensors and is protected by intellectual property law in Canada and internationally. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during the term of your subscription.

Marketing content drafted by the Service and approved by you for your business (captions, email copy, post text) is yours to use. We do not assert ownership over the specific marketing content we generate for your business account.

4. User Content

You are responsible for any information, images, and business details you submit to the Service. You grant us a limited licence to use, store, and process that content to provide and improve the Service. We will not use your business content to train our AI models without your explicit written consent, and we will not disclose it to third parties except as described in our Privacy Policy.

5. Subscriptions and Billing

Access to the full platform requires a paid subscription. Plan details, pricing, and billing cycles are described on our pricing page. We offer a 14-day free trial; no credit card is required to start a trial. After the trial period, continued use requires a paid subscription. You may cancel at any time; cancellation takes effect at the end of the current billing period, and no partial-period refunds are issued unless required by applicable law. We reserve the right to change pricing with at least 30 days notice to subscribers.

6. Disclaimers

The Service is provided on an "as is" and "as available" basis. We disclaim all warranties, representations, and conditions, express or implied, to the maximum extent permitted by applicable law. In particular, we do not warrant that AI-generated content is accurate, suitable for your specific audience, or compliant with any particular advertising or industry standard. You are responsible for reviewing content before it is published. Mandatory consumer protections applicable in your province or country of residence are not affected by this clause.

7. Limitation of Liability

To the maximum extent permitted by applicable law, the Company's total liability to you for any claim arising from or related to the Service will not exceed the greater of (a) the total fees you paid to us in the 3 months immediately before the claim arose, or (b) CAD 100. This limitation does not apply to liability that cannot be excluded or limited under mandatory Canadian or Quebec law.

8. Indemnification

You agree to indemnify and hold harmless the Company and its officers, employees, and contractors from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, your violation of any third-party right, or any content you submit.

9. Termination

We may suspend or terminate your access if you breach these Terms or if we determine, acting reasonably, that your use poses a risk to other users or to the platform. You may close your account at any time through account settings or by contacting us. Sections that by their nature should survive termination (intellectual property, limitation of liability, indemnification, governing law) will survive.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of Canada (federal) and the laws of the Province of Quebec, without regard to conflict-of-law rules. Any dispute arising out of or in connection with these Terms that cannot be resolved directly between the parties is subject to the non-exclusive jurisdiction of the competent courts in Montreal, Canada, without prejudice to mandatory consumer-protection rights under the laws of your province or country of residence.

11. Changes and Contact

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date and, where practical, notified to active subscribers by email. Continued use of the Service after the effective date of any change constitutes acceptance of the updated Terms.

Glowtify Inc.
1250 Rene-Levesque Boulevard West, Suite 2200
Montreal, QC H3B 2S2, Canada
Email: [email protected]
Phone: +1 514 861 3480